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I was struck by a piece by Scott Walker a few weeks ago on the use of the gutter in comic-strips and relating it to transmedia storytelling. I identified with it immediately because I know that the space you leave between the things you articulate are hugely fertile places – our minds are great at filling in the gap between A and B. Storytellers have exploited this by setting the audience up with a series of scenes that lead you to a certain conclusion and then revealing something that was left out that turns the plot around completely. In great detective novels for example the truth becomes clear when we find out exactly what happened between B and C rather than what we’d taken for granted and therefore Y to Z makes perfect sense.
I’ve applied this to Tuttle. When we started I made up some simple boundary conditions that I wanted to hold and I reinforced them over time: minimal structure; no-one grabs attention; regular meetings; as free at the point of access as possible; it isn’t for everyone but it is for anyone, etc. and theen I let you all make up the “rules” or ways to behave that make sense to you. I think this is the best way to make co-creation work.
And with Tuttle it still works: it leads to conversation that draws out and articulates what we can agree on – just such a conversation happened this week about moving Friday mornings to another location, out of which came the insight that maybe Tuttle needs a social space to feel comfortable in. We’ll keep this conversation going. It isn’t finished – that’s because the gutters are fractal – everytime you fill the gap between A and B with X you actually create two new narrower ones A-X and X-B and so we continue on.
So my favourite advice to people thinking about co-creation is “Pay as much attention to the gaps you leave as to the structure you build”
But this brings to light an error in how I’ve unconsciously applied this to everything I do, particularly in the narrative I create about myself when marketing the things I do. I realise that it’s not obvious how Tuttle arose out of my previous work, nor how Tuttle the meetup relates either to Tuttle Consulting nor to Tuttle2Texas – it’s clear perhaps that I’m involved, but how are they Tuttle things – and what’s all this art stuff about?
So there’s more to say on each of those than fits in a Monday morning blogging session. However, I offer the following observations relating to keeping wide gutters between things:
1. Some (maybe lots of) people just give up trying to work it out, it’s too hard – this means they give up on the story altogether.
2. People make up the stuff based on their own experience and that can have positive and negative consequences for someone trying to maintain a narrative.
3. People vary in their ability to give up a bridging idea that they’ve constructed, but most hold on pretty tight.
PS I recognise that I might not have completely recovered from this – ie I’m leaving holes that might be too big for you to traverse right now. Sorry, one blog post at a time
PPS there may be some more clues in my soon-to-be-launched newsletter – sign up here
I spoke at Social Media for Business ’10 the other week and in the panel session afterwards we were asked what we thought social media in the enterprise meant for leadership and management. Big question. I flannelled off some stuff about leadership through service, that the leader needs to encourage and facilitate what’s already going on rather than decide what needs to happen and then make others do it.
(Oh man, I wish I could take my own advice sometimes…)
It ties in with some of the work that’s been stuck up on the wall at #c4cc for a while – a bunch of statements of value that Frankie noted down when I was speaking about Tuttle2Texas at TEDxTuttle. They summarise the value an organisation might get from interacting with “us” whoever we are – tuttle, tuttle consulting, me & Brian & Heather, just me? That’s all for another post.
But when I’d finished writing them out it seemed to me that there was something else to it. These things are only valuable if you have a particular mindset about the people you work with. So I wrote the following things on the end, intended to summarise our assumptions about the sorts of organisations we can deliver value to. If someone is going to buy from “us” they probably will share these assumptions – that managers or leaders need to:
- be more comfortable with their own creativity;
- let go of the myth of control;
- work more effectively in groups;
- report on what they’re doing in an engaging way;
- be more responsive to changes in a market or organisational environment;
- lead people in audacious acts of innovation;
- better understand the cultural implications of what they do.
so, each of those probably needs a blog post of their own but I think that if you’re looking for ways to get the people around you to do some of the things on this list and you’re struggling then you should come and have a chat about how we can help.
So here’s my poorly thought-out, unplanned, half-baked, undetailed, but totally awesome idea for the Spring of 2010.
I’ll be attending SXSWi in Austin, Texas again. My panel was not picked, but emotion aside all that means is that I’ll have to pay $blah or so for a ticket. So I’m definitely still going to go – it’s just well, you know, too lovely and awesome not to.
Last year we flew over a few days before and had some holiday time hanging out and getting acclimatimed and then flew back the day after interactive closed.
This time I want to take it a bit more gently. Here are the bare bones of the evil plan, which I’d prefer to do with a gang of tuttle-istas if we can find ways of funding it:
1. Find the shortest flight to North America possible (does that mean least-polluting? I don’t know but that seems like a good aim to bear in mind) and fly at least a week before SXSWi opens ie arrive March 5th at the latest.
2. Devise a series of train journeys from wherever I land, down to Austin, preferably going via New Orleans to visit that good friend of Tuttle, Mr Taylor Davidson and see how his Crescent City adventure is panning out. Yes, you read that right, train journeys. I understand that the US train system is not quite as beautiful or efficient as its European sisters. However, train travel rocks, it just does.
3. At stopping places throughout the journey hold Human-scale Conversation sessions with local people talking about differences between US and British culture – not trying to solve anything particularly, just getting the subject out on the table and seeing what comes of it. There will be heavy-duty social reporting of these conversations. Note that the format has been refined since July with some extra flourishes – this is how I introduced something like it at the Tuttle/Counterpoint event in December.
4. Once in Austin, continue to hold Human-scale Conversation sessions on the same subject and present #kebab-style what we heard, found, learned, saw along the way.
5. Make our way back to the east coast overland again, putting together a documentary film from the footage shot during the first part of the trip, so that we have something ready to show when we get back to London.
Howzat grab ya?
Here’s 8 ways you can help (and I’m sure you’ll come up with more)
1. Tell me how you’d improve on the plans and make them even more exciting.
2. Tell me why this is oh so very wrong-headed, misguided and stupid (I won’t listen very much, but I’d rather ask you for this than you just provide it out of the blue!).
3. Help me work out rough costings for each variation.
4. Provide money (just loads of it, regardless of the costs!)
5. Suggest routes and interesting stopover points, tell me why you think it’s interesting.
6. Volunteer to tag along and tell me how we’d pay for that.
7. Find other supporters with more money than time who’d like to see this happen.
8. Introduce me to sponsors who might provide help in terms of cash, food, shelter, transport as well as social reporting equipment.
UPDATE (18/01/10): The planning for this trip is now going on over here Come see!
It’s very easy to get paralysed at the moment. Either stuck in the headlights of the juggernaut coming to crush your industry or befuddled by the sheer number of possibilities, choices, opportunities.
One thing I hope that I do for people is to give them some thinking space by saying “Hey yes, it’s all quite uncertain and generally a bit scary, but I’m willing to hold up the ceiling that seems to be crumbling and about to crush you all, while you finish your conversation”. OK so it’s not always that dramatic. You should know by now that I’m prone to melodrama, but you get the idea.
Many people tell me they value Tuttle for that reason, that it gives them time out from worrying about what they’re going to do next, time to think but also time to look around and see what’s really going on.
Someone once told me that when they were recruiting creatives, they knew they’d struck gold when they found someone willing to hold uncertainty for themselves and others.
The consulting work we did together last week (which continues tomorrow) felt a bit like that too. It seems to be something people value and something that people find hard to do for themselves.
So. y’know. yeah.
#kebab was interesting in what it brought out in people when they were given the opportunity to run something themselves. It certainly showed the appetite, particularly among the British contingent to do something different – the only problem was that everyone wanted a different sort of different. It also showed up the difference between UK & US cultures – one I want to explore more, I think there’s something to do to try and build bridges.
The Texas Tuttle went well on Sunday , lots of people packed onto the stand and I got to meet some new people plus Justin Souter who I’d only chatted to on the phone before. Big thanks to Sam and Emily for making us so welcome and arranging the catering. Which reminds me that I need to give a special Tuttle merit badge to Dougald for courage in the face of US customs, risking a full body search by entering the States with PG Tips in his luggage.
The regional whuffie panel put an interesting perspective on coworking and social capital building as a means to raise the social capital of a city or location as well as to that of individuals. junto.org looks an interesting event. Tony Bacigalupo put together this list of links to all the people on the panel and their various activities and endeavours. I came out able to say the word whuffie without dying of embarrassment. The single most important thing I’ve got from attending SXSWi has been the inspiration and motivation to pick up the coworking element of Tuttle again and make sure that we’ve got something to talk about with these folks, this time next year.













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