Relationships, Online and Off-

fbfwSo here’s some of the thinking behind the Tuttle Club idea. I’ve talked mostly about what it should be, to help people understand, but there are actually some important things to say about *why*, which really help me see what is important to keep in and what things can go by the wayside.

Once upon a time all there was was offline – so much so that we didn’t think about it, we just walked over the street and talked to people. And they took our lunch money and told us to bugger off. Sometimes we built more positive relationships too. I think it’s odd that we have to remind ourselves that this was the case but we do, increasingly, especially as time goes by and more and more people come into the world who’ve never known anything different – you know, people who were *born* in the 80’s – weird.

Then we moved into a kind of binary place where you were either one or the other – from 9600 to 14.4k to 8MB broadband, for lots of people you’re still either online or offline and online means being sitting at a computer.

However increasingly it’s whatever (and wherever) works. The boundary is blurring and we can see a time when we’ll be always on, which means that on is as meaningless as off used to be, the distinction may disappear.

A quick reminder – what we’re talking about is ways of people connecting with each other. When I first got an internet connection pre web, there were three things pretty much that you’d want to do. Email, Usenet News and MUD (Multi-user Dungeon) – ways of finding things like gopher, veronica and archie were ways of finding people who’d created cool stuff as much as finding the cool stuff itself. I never was much of a gamer, so I was attracted to reading and writing and getting to know people through usenet and e-mail. Now Web 2.0 is supposedly doing something new, but it’s simply giving people more sophisticated ways of doing what we’ve always been doing on the net.

So I’m asking whether there’s any real difference between online relationships and those we do offline, whether you draw the distinction between based on where they started, or where most transactions currently take place. And the answer seems to me, to be no, there isn’t any significant difference, what is more important is that relationships can be enhanced by interaction online and off- and that these different types of interactions build a deeper, stronger sort of relationship than those that only happen in one “place”. I have more and more of these relationships, people who once I would only ever have read or read about, I see face to face and we get to know each other better and then our relationship online is even stronger.

My “friendship” group then (and put on one side the question of the definitions of “friend”) gets bigger and more diverse and so the question of the Dunbar’s number comes up – 150? WTF? I have more than 300 facebook friends and for every one of them, I can think of a little circle of others who aren’t there, or whom I’ve not yet linked to.

The Facebook friend wheel shines a bit of light on this. I can see the little communities, constituencies, compartments that hold people together in the way they are grouped around the wheel. This is how we’ve managed the transition between the pre-industrial world of only being able to meet at most a hundred or so people in your life to where we are now where potentially you can have some contact with hundreds of thousands. We compartmentalise. These are my friends in my team. These are people I go to the pub with. These are my “friends” in Accounts Payable. These are the people I know who are into ska. These are my golf friends. (This is the me-focused way of looking at the fact that I belong to multiple communities as JP’s talking about this morning). This reduces the cognitive load – if we’re only really comfortable with up to 150 people but we have to deal with more, then we can handle it by divide and conquer – we only have to deal with a smaller number at any one time. Before social software we all knew the potential stress of having members of more than one group meet up with each other (that’s one reason why weddings can break people). Before this point we could get away with being different people in different situations and to a certain extent be dishonest with some groups of people about who we are or who we want to be. What online social networks like Facebook do is make these communities or compartments explicit and then shares that with everybody. It therefore just got harder to keep those people apart – great opportunities for innovation in my social graph, but oh bugger, *they* are going to find out about *that*.

Now, this is just a prelude to the other thoughts that I’ve included in the presentations I’ve done at Web2Open and barcamplondon3 and the feedback I’ve had is that it’s really useful to see the background. As usual, I’ve done it the wrong way round, should really have written it out, then made a presentation then talked about it, but I really can’t be arsed to do things the way I should. I’m writing this at barcamp by the way, so that might just be a reaction to being in a place where the average person thinks that it’s *very important* to do things *the right way* gaaah!

7 thoughts on “Relationships, Online and Off-”

  1. LLoyd,
    We are breaking into an era where ‘Geography is History, Serendipity is the New Geography’. Dunbar limit is more like, pure offline world equivalent of how much can an average fit person walk and cover ground. Just like motorized personal transport evolved, Avatar-automation will evolve to extend the Dunbar limit by several orders of magnitude.
    For instance, it is easy to imagine a FireFox plugin for FaceBook that will watch friendings in your other networks(say Linkedin) and create friend request, poke or fun wall posting automatically. Like that there are several automated actions possible. Also new class of personal wearable devices that drives your avatar(s) and streams your life through the avatar(s) is not very far away.

    -Balaji S.

  2. Lloyd, sincerely appreciate the hospitality Friday night. Wonderful meeting you.

    As for the social play you’re in the process of building. Please, count me in, if for no other reason than the diversity I’d bring (can’t vouch for any value I might or might not add).

    Lastly, as I’m a data visualization nut… the graph you are displaying with this posting was obtained/created how? Very lovely.

  3. Lloyd, I was at your seminar at the Online Information exhibition last week (I was the one who’s phone went off – sorry!). Although I work in e-learning – at a FE college – and try to get staff and students to use social networking, podcasting, etc., for their teaching and learning, a lot of them are still very reluctant to use stuff like that. They’re almost seeing it as just another gimmick that’s going to be overtaken by some other fad in less than a year. College management has banned Facebook (bandwidth constraints etc), which seems really short-sighted, and you can see allsorts of other networks getting the same treatment. You showed off some really good ideas the other day which really inspired me to come back and start a podcasting revolution, but I feel like I’d be hitting my head against a brickwall already.

    Any ideas about convincing the (almost) unconvinceable?

  4. @gWHIZ – it was entirely my pleasure, only sorry i couldn’t hang out with you longer – I’m really glad you enjoyed the evening and had the chance to experience this lovely city a bit.

    Keep watching this space for more on the café – we’re going to have fun with it. I will, of course let you know if there are bits I particularly need your help with.

    I will keep my eye on too and have passed the details I have on to a couple of people already. All the very best with it.

    The graphic here is from the face wheel app (I think that’s what it’s called) in Facebook – it’s my facebook friends showing all the links between them that are nothing to do with me 🙂

    Cheers 🙂

  5. @tim blackburn – convincing the unconvince-able – welcome to my world 😀

    First of all, my experience of any organisational change is that it *always* fells like hitting your head against a brick wall, because that’s exactly what you’re doing – except it’s not an example of extreme stupidity, it’s usually the most sensible thing in the world.

    I will try to pull something out of my presentation as a blog post here, when I have a moment, thanks for asking but I’m sorry I don’t have a quick smart answer other than “get started and keep going” 🙂

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